bernard morales

software developer

work experience

Business Consulting II - ServiceNow Developer

DXC Technology, Zaragoza, Spain

Oct 2020 ‐ Present
  • ServiceNow Developer & Tech Leader of the CMDB Team at Santander Bank.
  • Discovery for Network Resources implemented using the SNMP protocol for Acciona-Spain.
  • SCCM and Microsoft Intune integration implemented for Acciona Joint Ventures.
  • External login implemented via SSO + MFA for the Acciona external users (Joint ventures).
  • Integration of the Acciona's Active Directory in Microsoft Azure to keep sync all active users' O365 assigned products.
  • IT Asset Management implementation for Acciona-Spain and PUIG-Spain.
  • An async solution was created to keep the whole Italy ENEL's Organization hierarchy tree updated in real time.
  • A great skill to create, update or debug Scripts Includes, Business Rules, UI Policies, UI Actions, Client Scripts, UI Macros, UI Scripts, Formatters, ACLs, Scheduled Jobs, Service Portal Widgets, Scoped Apps and Jelly scripts.
  • System Events and Async processes specialist.

Services Information Developer

DXC Technology, Zaragoza, Spain

Aug 2018 ‐ Oct 2020
  • Perform all activities related to the development of the enterprise Siebel CRM solution.
  • Develop solutions following Siebel best practices and perform thorough testing.
  • Provide production support and troubleshooting assistance on software application related issues.

Software Developer, IT Manager

Netcenter Majay SB, Valencia, Venezuela

Dec 1999 ‐ Jun 2018
  • Developed a production application, first on Visual Basic and then upgraded with Java SE technology. This app allows the business to manage its employees, customers, lock and unlock local desktops on LAN, and invoice customer purchases.
  • Developed a relational database in MySQL.
  • Upgraded new modules and added new ones to the developed application to adapted it to the business needs.
  • Installed a star network and built, configured and supported all end user equipment.
  • Excellent analytical and problem-solving skills. Completed many assemblies, repairs and diagnostics.

education

  • Computer Science 3er Approved

    Universidad de Carabobo, Valencia, Venezuela  2000 ‐ 2003

  • Bachelor of Bioanalysis

    Universidad de Carabobo, Valencia, Venezuela  1994 ‐ 2000

certifications